In this highly competitive world, there is a continuous search for that 'holy grail to success.’ We know that social or interpersonal skills are crucial for good working and social relationships. And that, while in some professions, technical skills may be more important, but in many others, like marketing & sales, consulting, etc., good social skills are key to one’s success.
Social skills gradually improve with self-awareness and practise.
Study of Social skills is called Emotional Intelligence or EQ. Many studies have concluded that the EQ of an individual is as important a factor in his professional success as IQ.
Daniel Goleman, an American psychologist, developed and presented a framework of five elements of EQ in his book "Emotional Intelligence - Why It Can Matter More Than IQ", 1995.
Since then, many social scientists have written, underlining, how high good emotional intelligence is a key contributor to a person’s success.
Patrick Lencioni, author of The Five Dysfunctions of a Team said, “As a society we continue to focus most of our self-improvement energy in the pursuit of knowledge, experience, intelligence and education.”
Just recall who was your favourite school teacher, the one who was strict and scolded often or the one who smiled sweetly to your ‘good mornings’. Wouldn’t you rather go to visit your sweeter aunt, rather than the one who is always cribbing and complaining.
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